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Email Response Support

In the modern world of digital business, email has become the go-to form of communication for many of the potential customers out there looking for the solutions your company provides. 

From the support perspective, communicating with customers via email provides unique opportuniti Read More >>

Foreign Language Customer Support

As a leading provider of foreign language translation services, Capital Typing emphasizes the integration of foreign language solutions into the larger business process, including administration, back end clerical functions, and customer support. 

Our goal is to gi Read More >>

Lead Generation

The ability to acquire high quality leads at low costs greatly improves the return on investment (ROI) our clients are able to achieve from their investments in marketing. When you outsource your lead generation to Capital Typing, as part of a fully integrated outsourced customer Read More >>

Live Chat

Instant messaging and live chat solutions are a great way to provide your customers with real-time responsiveness that is for many users, and in many cases, much more convenient than picking up a phone. Live chat support is quick-access, just a click away, whenever you need it.

We have Read More >>

Mailing List Compilation

Mailing list compilation and maintenance are vital to the success of your direct mail marketing and email marketing efforts. Your marketing teams work hard to produce quality content to send out to prospective customers, but their work relies on the quality of the data they start with. This is wh Read More >>

Ticket Management

A flexible, rules-based ticket system allows us to develop smart, custom solutions for each need, which may vary across departments, products, or according to any number of variables. Capital Typing customer support outsourcing solutions use ticket management customization as a w Read More >>

Catalog & Inventory Management

Smarter catalog management and inventory management solutions allow businesses to update and improve their product offerings to customers more quickly and efficiently. This makes you more competitive as you are able to respond more quickly to changes in the availability of products and in the nee Read More >>

Document Scanning and Typing Services

In this digital age of business, more and more businesses are finding that they need to transition from legacy systems, which relied on paper-based documentation and paper-based filing systems, to more modern digital systems, usually stored in the cloud. Cloud-based file management is quickly bec Read More >>

Filing Services

Virtual filing services allow our clients to keep everything safe and secure in the cloud while adding convenience in time- and cost-saving processing. We can process incoming and outgoing mail, compliance, and records-keeping across all the critical functions and external interactions of your bu Read More >>

Foreign Language Typing Services

At Capital Typing, we have created a system of business without borders. Our goal is to give our clients the ability to integrate their business process with any language, as needed. When you encounter documents written in a foreign language and you need it typed out in a searcha Read More >>